Coronavirus (COVID19)

1 Mar 21 – NCC Briefing Note – Everything you need to know!

23 Feb 21 –

The Norfolk and Waveney Clinical Commissioning Group has set up a page on their website where they have put local information that has been translated by Translate Plus into the languages we have been told are local priorities.  The page also contains other translated / multi-language resources we have found regarding the Covid-19 vaccination programme:

Easy Read – also available on their website is an easy read page which contains local and national resources.

Council Update 22 Feb 21

Update 15 March 21

Please find attached this week’s Covid-19 update. As always, I hope you find it and the attachments and links useful and informative. I respectfully ask, in return, for your continued support in promulgating the information out to your residents via your conduits, so that collectively we reach, inform and hopefully reassure the largest number of people possible.

Two areas I’d like to draw your attention in particular to this week:

The vaccination programme locally is going very well, you will see from the CCG release that Norfolk and Waveney currently sits at No3 for vaccinations given in the country out of 52 health authority region’s  – at 29%  of the region’s over 16 population vaccinated – a phenomenal start. NB The guidance for ‘Over 70s’ and those who are ‘clinically vulnerable’ has changed from ‘wait to be contacted’ to now phone 119 or go on line (e mail address in the release) to book if you haven’t had your first vaccine. The CCG is on target to hit date deadlines for all vulnerable groups… I hope to be able to share  currently confidential news re additional Mass Vaccination Centres locally coming on line in the near future and Council’s supporting role in them over the next couple of weeks.

The infection rate is still dropping in West Norfolk. This has been the case now for the last few weeks so is now thankfully a sustained, downward trend. The national lockdown still remains in force and people are still being asked to follow the guidance, in order that the impact on virus transmission  continues to be maximised. In this week’s update you will see two press releases re ‘symptom free’ testing now available for West Norfolk residents at ‘pop up’ sites to assist this breaking transmission which can give an indicator result within 30minutes – the first 3 are available next week with locations shown (residents can either book in advance  or drop in if local)

Cllr Stuart Dark

Adult Social Services Update 11 Feb 21

Borough Council Updates

Past notices

NCC Consolidated Advice and Information 

Don’t Suffer in Silence

Self isolating doesn’t mean that you’re on your own. We’re here for victims of domestic abuse and are committed to your safety. For support visit our website > #YouAreNotAlone #COVID19

Norfolk Safeguarding Children Partnership

This week, a further social media campaign will be aimed at getting messages to children and young people. This will include promoting a new text service, which is currently being developed. We will be developing further targeted messages across the partnership as the pandemic continues.  We’re also keen to get across the message that we are here to help families. We understand the pressures people are facing and want families to get in touch if they are struggling.  Our priority must be to ensure children are safe from fear, abuse and harm.

What you can do to help 

If you don’t already, please follow the County Council on Facebook and Twitter and the Safeguarding Partnership on Twitter @NorfolkLSCB . You can then like and share the campaign with your followers, helping to spread the message. Please ask your communication’s team to do the same. You can also find useful information on the NSCP Covid19 webpage, including information for volunteers.

See Something, Hear Something, Say Something – 0344 800 8020 or 999 in an emergency

10th April

The Pope may not be broadcasting his Easter Message in the same way as usual but the Borough Council and Chief Constable are sending theirs!


and while you do here is some info on what is happening and suggestions on what to do…

Home Activities

Garden Activities

Community Hub release

Update for Cllrs


6th April

Update to the previous release (sent 3/4/20):

Garden waste collections (brown bin) have been reinstated today (week commencing 6 April 2020). Renewals on the brown bin service will be extended to ensure every subscriber still gets their 25 collections. If this week is your usual collection week then it will be collected. If your usual brown bin collection week is next week it will be collected then. You can check your collection dates by visiting

Waste and refuse teams in west Norfolk are working to new advice on social distancing.

Due to smaller waste teams, food waste collection will be stopped. Food caddies will not be emptied until social distancing is relaxed.  Please help the crews by putting food waste directly into your general waste (black bin or waste bags).

It will not be possible to collect side waste or garden waste that has been bagged.

Please feed any excess garden waste in to your brown bin over the next couple of collections.

Should your waste or recycling bin not be emptied on the usual day, please leave it out as we will try to collect it within the following few days.

The bin crews really appreciate your support during these challenging and unprecedented times.

Thank you.

Tim Baldwin

Communications Officer

Communications, Central and Community Services

Borough Council of King’s Lynn and West Norfolk

4th April

The Borough Council Emergency Planning New Releases:



Business Grants

Free Parking


1 April

public transport information. This is to assist with finding the latest information about what public transport services are operating in your area.  This document offers links to the most up to date source of information, as operators have been changing services at relatively short notice as they react to government guidance and the latest situation. In addition, if a member of the public in Norfolk is having trouble accessing essential services or supplies please call 0344 800 8020.

 Unfortunately most bus stop information on street will not be up to date.


Travel & Transport, Norfolk County Council

County Hall


SCAMS – see the Police Connect page on the home page for latest scam alerts – if it looks too good to be true, it probably is. Check before acting and stay safe!


Cash and payments – as we appear to be in this for the long haul and the use of cash becoming less popular, then we all need to consider how we will manage to pay for things, be that online, in store or on the doorstep. It especially in need of considering for payment when using volunteers to assist if you are not wanting or able to leave the house. A methods you may wish to consider:

Pay Pal Person to person (P2P) – this is simple to set up online and all you need is the person you are paying’s contact details.

If handling cash then use gloves and if you can, sanitize the cash you have and receive, at last a good reason for changing to plastic notes! & wash your hands as soon as possible!

Bins – It is recommended you sanitize your bin handles after the bins have been collected and wash your hands after touching the bin (that has kind of always been a good idea…!)

24 Mar – with the latest restrictions in place and uncertainty as to what businesses and services will continue to run or become hard to source, such as plumbers, electricians, etc, then we are appealing for volunteers with skills that are willing to provide assistance or advice to those that get stuck.

Corona Virus Advice

For advice on the Corona Virus, please go to the website below for more information.

Public Health England

Dept for Health and Social Care

The main messages that some are not clear on are:

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. See ending isolation section for more information
  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period. See ending isolation section for more information

Further guidance on the Government recommendations for Social-Distancing

Working From Home??  after the first few days the novelty wears off, here’s a few ideas to help you adjust and stay well…


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