Police Connect Messages

The following is a Police Connect message.

Rogue Trader Alert – Cold Calling Incidents – 23 June 2020

Good Morning,

Please find below the Latest Consumer & Scam alerts from Norfolk Trading Standards.
Regards PC Pete Davison
North Norfolk Community Engagement Officer

We are warning residents to be on their guard after a number of cold calling incident have been reported in the Norfolk area.

A resident in Poringland received a phone call offering servicing and cleaning of their solar panels. The caller arranged to visit the property the next day and requested access to the resident’s roof space in order to inspect their inverter. The resident was informed that they required a new inverter and warranty for £1500. The resident refused and the trader left.

The second incident occurred in Hellesdon and involved an individual offering gardening work. The cold caller has reportedly visited several areas of Hellesdon in the last few days, has cold called at a number of properties and approached residents outside their properties. The male is described in some reports as ‘persistent’ and ‘verbally aggressive’ when his offer of work is turned down. He has been seen to be using a red van and charging high prices for work.

The area of Diss has seen several incidents of two males cold calling residents’ homes offering roof insulation. The males show ID badges which do not have photo identification and state they are working in relation to a Government funded scheme. The males request access to the loft space and have been seen to take photos of properties. The males are driving a black BMW with blacked out windows.

In Felthorpe a male has cold called a local resident offering central heating installation in relation to a government grant. The male requested access to the resident’s property in order to inspect their radiators which was declined.

In Briston a resident has reported a smartly dressed male aged between 25-30 who called at their property offering advice to business owners on available grants.

We always advise:

  • NEVER deal with cold callers looking to undertake work on or around your property
  • NEVER agree to have work done by somebody who is ‘just passing’ or take their word that it needs to be done at all
  • NEVER allow a cold caller access to your home, roof or gardens even if they are offering to do tasks for a small fee or free
  • NEVER pay for work before it is completed
  • When looking to have work done on or around your property ONLY deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from before commencing the work

It is possible these doorstep cold callers could move on to other areas around Norfolk.

Anyone sighting these cold callers in Norfolk please contact us through our partners the Citizens Advice consumer helpline on 0808 223 1133 or Norfolk Constabulary via 101.

If you feel intimidated or sight these cold callers and are concerned for vulnerable neighbours call 999.

Rogue Trader Alert – Doorstep Cold Callers selling gravel – 23 June 2020

We are warning residents to be on their guard after receiving two reports of cold callers offering gravel for sale in Norfolk.

The first report is from a Tittleshall resident who was cold called by a male offering a gravel for sale from his truck. The resident declined this, however later received an invoice through their door with bank account details to make payment for the value of £575.

The second report is from a Wormegay resident who has also received a cold call from a male selling gravel.

We always advise:

  • NEVER deal with cold callers looking to undertake work on or around your property
  • NEVER agree to have work done by somebody who is ‘just passing’ or take their word that it needs to be done at all
  • NEVER allow a cold caller access to your home, roof or gardens even if they are offering to do tasks for a small fee or free
  • NEVER pay for work before it is completed
  • When looking to have work done on or around your property ONLY deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from before commencing the work

It is possible these doorstep cold callers could move on to other areas around Norfolk.

Anyone sighting these cold callers in Norfolk please contact us through our partners the Citizens Advice consumer helpline on 0808 223 1133 or Norfolk Constabulary via 101.

If you feel intimidated or sight these cold callers and are concerned for vulnerable neighbours call 999.

Information Alert – Home Repairs or Improvements? Make sure you #CHECK – 22 June 2020

If the warm weather has got you thinking about sorting out the garden or arranging home improvement work, Norfolk Trading Standards are reminding consumers to think #CHECK when choosing a tradesman or business for the job.

Scam Alert – Phone call claiming to be insurance company – 21 June 2020

We have received a report of a Norfolk resident being cold called by a female claiming to be calling from their ‘boiler insurance company’. The caller used the residents name and stated they were offering a reduction in price for customers over 60.

The caller asked the resident for personal information, including date of birth and bank account details. When the resident refused to provide this information and ended the call, they then received a second call from a male stating to be a manager from the same company.

These calls are not genuine and are likely to be used to gain valuable personal information. If you receive a call from someone you pay on a regular basis, but cannot confirm that it is a genuine contact, hang up and contact the organisation on a number printed on official correspondence such as a recent bill, their website or app.

You can report suspicious telephone cold calls to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

Scam Alert – Telephone cold calls from ‘Mastercard’ and ‘Visa’ claiming that ‘you are required to authorise a payment’ – 19 June 2020

We are receiving reports about telephone cold calls delivering a recorded message claiming to be from Mastercard and Visa. The incoming number displays the Norwich area code of 01603. The message states that you are ‘required to authorise a payment’ and then gives the instruction to ‘press 1 to authorise a payment of £600 for an order placed 15 minutes ago’.

These calls are not genuine and are likely to be used to seek remote access to computers, gather personal, account or financial details.

If you receive one of these calls do not press any keys if prompted and hang up.

You can report telephone cold calls received to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

Rogue Trader Alert – Doorstep cold callers claiming to be from organisations or charities – 18 June 2020

We are reminding residents to be on their guard against doorstep cold callers, even if they claim to be from well-known organisations or charities.

Recently the ongoing COVID-19 situation has led to reports of doorstep cold callers claiming to be offering help to vulnerable residents or calling for health-related reasons.

We are continuing to ask residents to report all doorstep cold calling incidents to us, especially if their property is displaying a No Cold Calling door sticker of any type. We are also offering the following advice:

  • If someone cold calls at your property remember it is your doorstep so your decision whether you even answer the door, if you can check through a spy hole or look from a window to see who is there
  • Think about your home security, make sure other doors to your property are locked before answering the front door
  • If the person is offering services or trying to sell, something politely but confidently say you are not interested and close the door
  • If the person is claiming to represent an authority, organisation or charity, ask to see ID. If ID is offered, ask if you can take it to check its validity. If you are given the ID, close the door and contact the company or organisation on the ID by a number you find online or in the phone book, Do not use information on the ID, it could be fake. If no ID is offered, the caller refuses to let you check it, or you cannot verify it is genuine, politely but confidently say you are not interested and close the door
  • As the cold caller leaves, if you can, safely from inside your property watch and see:
    • Do they go to call at neighbouring properties
    • Do they return to a vehicle, is it sign-written, can you see the make, model, colour and registration plate
    • Are they alone or working with others
    • Note down a description of the cold caller, why they were calling and who they say they were representing – all of this information is very useful to us and the police when looking at cold calling incidents

You can report doorstep cold calling incidents to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133 or to Norfolk Constabulary on 101. In an emergency always dial 999.

If you would like one of our No Cold Calling door stickers call the Norfolk County Council customer service centre on 0344 800 8020.

Why not consider setting up a No Cold Calling Zone in your community? You can find out more about our scheme at www.norfolk.gov.uk/nccz

Scam Alert – Emails claiming to be from ‘British Gas’ – 16 June 2020

We are warning about emails claiming to be from British Gas which are circulating again.

One recent example, which included the recipient’s email address within the greeting, claimed that ‘we sent you a gas bill for £21.21 and we still haven’t received payment’ before going on to detail a range of charges which could be made along with a link to ‘Pay us online now’.

These emails are not from British Gas and any links contained within the message are likely to go to a genuine-looking fake version of the British Gas website which will attempt to gather personal and financial details. There are likely to be several versions of this email in circulation quoting different amounts.

If you are concerned for the status of an online account log in to it only using a web address from a bill or statement which you have entered into your web browser or using a genuine app. Never use links in unexpected emails.

You can report suspicious emails received to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

Scam Alert – Text messages claiming to be from ‘DVLA’ – 15 June 2020

We are warning about text messages circulating claiming to be from ‘DVLA’ stating ‘After annual calculations’ you are owed an amount from ‘overpayments’. The text goes on to offer a link to ‘claim your refund’.

These text messages are fake. DVLA do not send text messages or emails about vehicle tax refunds. It is also likely that there will be a several versions of this message circulating quoting different amounts.

If you receive this or a similar text message delete it without clicking on any links.

If you have received a text message which you believe to be a scam you can report it to us via our partners, the Citizens Advice consumer helpline on freephone 0808 223 1133.

Rogue Trader Alert – Doorstep cold callers offering ‘roofing work’ – 15 June 2020

We are warning residents to be on their guard following a cold calling incident in Norfolk this week involving roofing work.

The incident occurred in the Wisbech area and involved a man cold calling a local resident and stating that their guttering and flat roof needed repairs.

Having accessed the flat roof, the cold caller then claimed that additional work was needed on the flat roof including ‘specialist materials’. He then persuaded the resident to hand over a large amount of money for these materials and left the property.

We advise:

  • Never deal with cold callers looking to do work on or around your property
  • Never agree to have work done by somebody who is ‘just passing’ or take their word that it needs to be done at all
  • Never allow a cold caller access to your home, roof or gardens even if they are offering to do tasks for a small fee or free
  • Never pay for work before it is completed
  • When looking to have work done on or around your property, only deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from before commencing the work

It is possible this doorstep cold caller could move on to other areas around Norfolk.

If you see cold callers operating in Norfolk please contact us through our partners the Citizens Advice consumer helpline on 0808 223 1133 or Norfolk Constabulary via 101. If you feel intimidated or are concerned for vulnerable neighbours call 999.

Cold Calling Alert – Doorstep cold callers offering ‘driveway work’ – 12 June 2020

We are warning residents to be on their guard after received reports of doorstep cold callers in the Hellesdon area offering driveways services.

Our advice is to never deal with anyone who cold calls at your property offering to do work on or around your property. It is possible these cold callers could move on to other areas within Norfolk.

Anyone concerned about doorstep cold calling activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline on 0808 223 1133.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply visit www.norfolk.gov.uk/nccz

Internet Provider, COVID Testing and DVLA warnings – SCAM Alert

Latest Consumer & Scam alerts from Norfolk Trading Standards

Inbox
x

Police Connect [email protected]

Fri, 12 Jun, 15:46 (2 days ago)

to me

 

The following is a Police Connect message.
 

Good Afternoon,

Please find below the latest Consumer & scam alerts from Norfolk Trading Standards.

Kind regards

PC Pete Davison
Community Engagement Officer – North Norfolk

Scam Alert – Telephone cold calls claiming ‘your internet service will be terminated’ – 11 June 2020

We are again receiving reports about telephone cold calls delivering a recorded message claiming to be from ‘your Internet service provider’ stating that ‘your internet service will be terminated within 24 hours’. It then gives the instruction to ‘press 1 to speak to a service manager’.

These calls are not genuine and are likely to be used to seek remote access to computers, gather personal, account or financial details or attempt to take ‘missed’ payments.

If you receive one of these calls do not press any keys if prompted and hang up.

You can report telephone cold calls received to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133

Scam Alert – Emails claiming to be from ‘DVLA’ – 10 June 2020

We are warning about emails circulating claiming to be from DVLA.

Recent examples have included emails claiming that ‘your payment has failed’ and that you need to ‘Pay your vehicle tax to avoid unpleasant consequences’.

These emails are not from the DVLA and any links contained within the message are likely to go to a genuine-looking fake version of the DVLA website which will attempt to gather personal and financial details.

Our advice is always be wary of claims made in unexpected email approaches and never click on links or open attachments if approached in this way.

DVLA offer the following advice to stay safe online with contacting the DVLA or if you receive something claiming to be from the DVLA:

  • Only use GOV.UK
    • When looking for information or using our online services, double check that you are using a GOV.UK webpage so that you can be sure that you’re dealing directly with DVLA
  • Scam emails
    • We never send emails that ask you to confirm your personal details or payment information. If you get anything like this, do not open any links and delete the email immediately
  • Beware of misleading websites
    • Keep an eye out for potentially misleading third-party websites. These sites will often offer to help you apply for a driving licence or tax your car but are likely to charge additional fees for services that you could get for free or at a lower cost on GOV.UK
  • Look out for premium rate numbers
    • Look out for websites offering to connect you to our contact centre, as they are usually premium rate numbers. Our contact centre numbers will only ever begin with 0300 – which costs the same as a local call
  • Be mindful of what you share online
    • Never share images online of your driving licence and vehicle documents. This personal information could be invaluable to those looking to steal the identity of a vehicle or its owner
  • Texts
    • We never send texts about vehicle tax refunds. Text scams often ask you to follow a link to provide credit card details. Never click on the link and delete the text straight away

You can report suspicious emails received to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

Scam Alert – Emails claiming to be from ‘BT’ – 10 June 2020

We are warning that emails claiming to be from BT continue to circulate.

Recent examples have included emails claiming that ‘Your monthly payment was recently declined’ and another saying ‘payment information for your account has been declined.

These emails are not from BT and any links contained within these messages are likely to go to a genuine-looking fake version of the BT website which will attempt to gather personal and financial details.

BT offer customers the following advice about suspicious emails claiming to be from BT:

If you’re worried about an email that appears to be from BT, rather than clicking on any links you should type ‘www.bt.com/mybt’ in your browser to log in to your My BT account.

  • From here you can check your account details are up to date and view your bill
  • Alternatively use our automated phone service to check your balance – 0800 443 311
  • Forward the email to our dedicated mailbox –‘[email protected]’ and delete the email

You can report suspicious emails received to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

Cold Calling Alert – Doorstep cold callers enquiring about ‘insulation’– 9 June 2020

We are warning residents to be on their guard after receiving reports of doorstep cold callers in the Happisburgh area.

In the incident, a resident received a doorstep cold call from two men who claimed they were calling as part of a ‘government scheme’ which could ‘offer funding for insulation’.

We advise to be very wary of claims made by doorstep cold callers and never give access to your property, agree to services, buy items or for return visits if approached in this manner.

Anyone concerned about doorstep cold calling in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 0808 223 1133.

Scam Alert – Test and trace scams – 8 June 2020

We are continuing to receive reports of online test and trace scams.

Please remember, genuine texts, calls or emails from the NHS service won’t ask you for any personal details upfront.

You’ll be given a unique ID number to log into the NHS Test and Trace website. The only official web address for the NHS Test and Trace service can be accessed via the following link: https://contact-tracing.phe.gov.uk/

Here is an example of a recent phone call scam where the recipient is noted as ‘X’. Thankfully in this case the recipient who received it realised it was a scam and hung up:

Caller: Good morning. I am calling from the NHS Track and Trace Service. According to our system you are likely to have been in close proximity to someone who has tested positive for Covid-19 test.

X: Ok, can you tell me who that person was?

Caller: I am not able to do that. That is confidential information.

X: Right …So?

Caller: But you do need to be tested within the next 72 hours. So, can I get the best mailing address so that we can send a kit to you?

X: Ok (gives address).

Caller: Thank you. I just need to take a payment card so that we can finalise this and send the kit to you.

X: Sorry, a payment card? I thought this was all free?

Caller: No, I am afraid not. There is a one-off payment of £500 for the kit and the test results. Could you read off the long card number for me, please, when you are ready?

X: No, that’s not right. This is part of the NHS so there is no charge.

Caller: I am afraid there is. Can you give me the card number please, this is very important and there are penalties for not complying.

X: (puts the phone down)

Testing through the NHS is free.

If you receive this or a similar phone call it is a scam our advice is do not give or confirm any information and hang up.

Stay scam aware and report any suspicious approaches to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

To find out more about the NHS test and trace service visit the GOV.UK website.

To manage your contact details, additional information and subscriptions, please login through the member portal.

Police Connect – Scam Alerts

 
Please find below the latest Consumer & scam alerts from Norfolk Trading Standards.
Kind regards
PC Pete Davison
North Norfolk Community Engagement Officer

Scam Alert – Social Media messages claiming to be from ‘Dominos’ offering ‘2 Large Pizza for Free’ – 26 May 2020

Be aware of social media messages claiming to be from Dominos offering ‘2 Large Pizza for Free’. It’s a scam.

Scammers are continuing to use the coronavirus pandemic to spam people with claims that these offers are ‘supporting the Nation’ during this time.

If you get a message like this, do not interact with it in any way and do not like or share on your social media profile.

Scam Alert – Facebook Messenger asking to borrow money – 22 May 2020

We are warning Facebook users to be aware of messages from existing Facebook friends sent via the Messenger service which asks to borrow money.

The message will give a reason why the money is needed ‘urgently’ and will be followed by further messages pressuring the recipient into sending the money.

These messages come from a Facebook friend’s account but are actually sent by fraudsters who have hacked the friend’s Facebook account and taken control of it.

If you receive this or a similar message via Messenger, do not interact with the message and contact the friend via another route if possible. Advise them their Facebook profile may have been compromised.

Find out more about keeping your Facebook account secure, including activating login alerts and two-factor authorisation.

Scam Alert – Further examples of scam text messages claiming to be from PayPal – 28 May 2020

With more people ordering items online, we are warning residents about scam text messages claiming to be from PayPal.

A recent example says that ‘you have (1) important unread message’. The message then provides a link to ‘view & resolve the current issue with your account’.

These text messages are not genuine and are not connected with PayPal.

If you receive this or a similar text message, delete it without clicking on any links.

If you are concerned about the security of an online account, contact the provider directly via their genuine website or app.

Never use links or details provided in a text message.

You can report suspected text message scams to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

News Alert – Norfolk Against Scams Partnership launch anti-scamming campaign during Covid-19 – 21 May 2020

Agencies from across Norfolk have come together to warn residents to be extra vigilant of new and existing scams during the Covid-19 pandemic. A three-week campaign is being headed up by the Norfolk Against Scams Partnership, with a membership comprising Norfolk County Council’s Trading Standards, Norfolk Constabulary, the Office of the Police and Crime Commissioner (OPCCN), voluntary agencies, businesses and residents.

There will be a different focus on partners’ social media platforms each week, using the hashtag #NorfolkScamAware:

  • Trusted information – to guide the public to useful information and support agencies.
  • Protect – to give advice on how people can better equip themselves to identify the signs of scamming.
  • Watch Out – to make victims aware of the Norfolk Scam Prevention Service and the new scams that have emerged due to the Covid-19 pandemic.

If you’re on Facebook or Twitter search for the hashtag #NorfolkScamAware and share some of the information with your family, friends, neighbours and in the community where you live.

Scam Alert – Emails claiming to be from ‘TV Licensing’ – 20 May 2020

There continues to be a range of emails circulating claiming to be from TV Licencing.

Recent examples have included emails claiming to be a ‘COVID19 Personalized Offer’ stating you are eligible for ‘1 x 6 months of free TVLicence’.

These emails are not from TV Licencing and any links contained within the message are likely to go to a genuine-looking fake version of the TV Licencing website which will attempt to gather personal and financial details.

Our advice is always be wary of claims made in unexpected email approaches and never click on links or open attachments if approached in this way.

TV Licensing offer the following advice to help spot scam TV Licence emails:

  • Check the sender’s email address – TV Licensing will only send emails from [email protected] (or [email protected]uk)
  • Check how scammers address you – genuine TV Licensing emails will always use your title and last name. Scammers may simply use your email address, say ‘Dear Customer’ or nothing at all
  • Check links in the email – do not click on links or attachments. If you’re unsure, you can inspect links first. On a computer, hover over the link with your mouse (but don’t click it). On a mobile or tablet, press down and hold (don’t release while on the link)
  • Check addresses of any websites it takes you to – scammers can’t use ‘www.tvlicensing.co.uk’ for copy-cat sites. They’ll try to disguise this so carefully inspect the full address in the browser bar

You can report suspicious emails received to us via our partners the Citizens Advice consumer helpline on freephone 0808 223 1133.

Information Alert – EasyJet Cyber Incident – 19 May 2020

EasyJet has confirmed that it had suffered a cyber-attack and is in the process of contacting affected customers following the incident.

The National Cyber Security Centre (NCSC) has issued the following advice for EasyJet customers:

  • Anyone who thinks they have been a victim of online crime can report a cyber incident using Action Fraud’s online fraud reporting tool anytime of the day or night or call 0300 123 2040. For further information visit www.actionfraud.police.uk
  • If you’re an EasyJet customer, we recommend changing your password on your EasyJet account – and if you know you’ve used that password anywhere else, change it there too. The best way to make your password long and strong is by using a sequence of three random words you’ll remember

There is more information on the NCSC website:

  • Now would also be a good time to check if your account has appeared in any other public data breaches. Visit haveibeenpwned.com, enter your email address and go from there
  • Two-factor authentication (2FA) is a free security feature that gives you an extra layer of protection online and can stop cyber criminals getting into your accounts – even if they have your password. If it is available, then we suggest using it on all your important accounts
  • If your account has been compromised, your personal details may be used to help craft more convincing scam emails. If you believe you have received a suspicious email then you can report it to the NCSC using the Suspicious Email Reporting Service (SERS) but the NCSC has produced advice which will help you spot the most obvious signs of scam emails
  • EasyJet confirmed that 2,208 credit card details were accessed in this incident. If you were one of them, you should be notified of this by EasyJet. We advise that you monitor your accounts for any unusual activity and if you’re worried, get in touch with your bank’s fraud department. There is more information on the NCSC website

Scam Alert – Further reports of telephone cold callers claiming to be police officers – 19 May 2020

We have received a further report of a Norfolk resident receiving a telephone cold call claiming to be from a police officer.

In this incident, the male cold caller claimed to be a police officer from the ‘Met Police’ and stated he was calling about the resident’s bank card which ‘had been breached’.

During the call the male also mentioned ‘the Serious Fraud Office’ and ‘the Flying Squad’ as being involved. He then said the resident should ‘call 999 immediately’ to ‘verify his information’.

Courier fraud happens when a fraudster contacts a victim by telephone claiming to be a police officer, bank or from a government department, among other agencies. Several techniques will then be adopted in order to convince the victim to hand over their bank details or cash, which may then be passed on to a courier.

Residents are reminded that neither your bank nor the police will never ask you to withdraw money or purchase items.

If you receive this or a similar call do not follow the instructions given. Instead:

  • Hang Up
  • Either wait five minutes for your phone line to clear, use a mobile phone or a different phone line; and
  • Call and report to Norfolk Police via 101

In an emergency always call 999.

Please continue to share these warnings and advice with family, friends and anyone within your community who could be vulnerable to this type of approach.

Scam Alert – Text messages regarding ‘Cervical Screening’ – 18 May 2020

We are again highlighting a warning after some women reported being contacted by text message, with the sender claiming to be from the ‘call and recall service’ to advise that ‘they are overdue for screening’.

The message then states you need to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme. If you receive this message do not respond or call the number.

Contact when it is time to book your cervical screening appointment will be sent by post. This letter will tell you where you can go for cervical screening and how to book.

Speak to your GP surgery if you have questions about cervical screening invitations, results or any symptoms you have.

You can report suspicious text messages to us via our partners the Citizens Advice consumer service on freephone 0808 223 1133.

Scam Alert – Telephone cold calls claiming to be from ‘Amazon’ – 18 May 2020

We are again warning residents to be on their guard for telephone cold calls claiming to be from ‘Amazon’.

This follows a report from a Norfolk resident who received a call which delivered a recorded message stating, ‘this is Amazon’. The message then went on to say that ‘your Amazon Prime is about to be renewed and a payment of £79.99 will be taken from your bank account’. The call then claimed that you could ‘Press 1 to speak to an Amazon Service Manager to discontinue this’.

These calls are a scam and are not connected with Amazon in any way. If you receive this or a similar call our advice is do not interact with the call and hang up.

If you have received a telephone cold call which you believe to be a scam you can report it to us via our partners, the Citizens Advice consumer helpline on freephone 0808 223 1133.

To manage your contact details, additional information and subscriptions, please login through the member portal.

Norfolk Police thanks people for following government guidelines over Easter

orfolk Police is thanking communities who followed Government guidelines and stayed at home over Easter.

While the majority of people listened to the advice to stay at home and stay away from others, and not travel to tourist spots, coastal retreats, parks and public areas, there were people who chose to ignore the social distancing guidelines.

Over the four-day Easter Bank Holiday weekend, Norfolk Police received 1,261 calls from members of the public reporting people ignoring the guidelines.

On Good Friday (10 April 2020), the constabulary received 353 calls from members of the public reporting people ignoring the guidelines, and a further 452 calls on Saturday, 11 April 2020.

122 warnings were given to those in public or gathered at other addresses on Good Friday (10 April) and a further 230 warnings issued the following day (Saturday 11 April).

On Easter Sunday (12 April), the constabulary received 304 calls from members of the public reporting people ignoring the guidelines, and a further 152 calls on Easter Monday (13 April).

145 warnings were given to those in public or gathered at other addresses on Easter Sunday (12 April) and 39 warnings were given yesterday (Easter Monday 13 April).

Assistant Chief Constable Julie Wvendth, said: “This Bank Holiday Easter weekend was unlike anything we’ve experienced before with the public asked to keep away from beauty spots and avoid socialising in person. For many people that will have involved cancelling their plans and not spending time with friends and family. I know this will have been difficult and I want to thank people for complying with the government’s guidelines

“Our best chance of stopping the spread of infection is to follow the government advice, stay at home, protect the NHS and save lives. Social distancing is only effective if we all work together and follow the same advice, and I know people are making real sacrifices in order to do that.

“Over Easter we received a number of calls regarding breaches of these restrictions and, in line with our policing approach, we will always aim to engage, explain and encourage before taking any enforcement action. However, if left with no other option, officers will use the new powers available to them.”

A man from Norwich has been sentenced to 16 weeks in prison after assaulting a police officer and breaching the Covid-19 restrictions on Easter Sunday (12 April 2020).

It follows an incident when an officer in the Roads and Armed Policing Team, who was on patrol in the city, came across a group of approximately 10 people congregating in a park off Pitt Street in Norwich at around 11.35am on Easter Sunday.

The officer stopped to speak to members of the group; the majority of whom left the park when requested. However, one member of the group, a 44-year-old man, initially refused to provide his details to the officer, continued to be obstructive and coughed in the officer’s face four times. He was also in breach of existing bail conditions. He was arrested and taken to Wymondham Police Investigation Centre for questioning.

Richard Law, age 44, of Northumberland Street, Norwich, was subsequently charged with assaulting a police officer. He was also charged with engaging in a social gathering of approximately 10 people and being obstructive when asked to leave by police contrary to regulations under the Health Protection Regulations 2020.

He appeared at Norwich Magistrates’ Court yesterday (13 April 2020) via video link and received a 16-week custodial sentence.

The following is a Police Connect message.
 

 Following the genuine government text message ” CORONAVIRUS ALERT’ ” scammers have begun to send bogus text messages. Stay alert and report scams to 0808 223 1133

Example Scam Text Message

 

Police Warning – 12 Feb 20

Police are warning residents in the Shouldham, Marham and Narborough areas to be vigilant following reports up to two people attempting to gain access to vehicles and garages.
Officers are investigating nine incidents overnight where suspects have been seen trying car and garage doors looking for insecure vehicles or buildings.
If you saw anything suspicious in these areas in the early hours of this morning, or if you believe your car or garage has been tampered with and you have not yet reported it to police, please contact PC Sam Chaddock at Downham Market Police Station on 101.
Extra officers will be patrolling the area in the coming days; however, as always please ensure any vehicles and outbuildings are securely locked, don’t leave anything on display and remove any items of value. Don’t forget to use the 9pm Routine.

Police Appeal for dash cam footage or information

Police are appealing for witnesses to a fatal road traffic collision on the A149 at Babingley, near Sandringham, yesterday (Monday 20 January).

Officers were called at 12.50am to reports a van had overturned and come to rest on a bank. No other vehicles were involved.

The driver of the van, a man in his 60s, was sadly pronounced dead at the scene.

Officers are appealing for anyone who may have witnessed the collision, has dashcam footage, or saw the manner of driving of the vehicle prior to the incident, to contact them.

Anyone with information should contact the Serious Collision Investigation Team at Norfolk Police on 101 quoting incident number 184 of Monday 20 January.

Op Randall Rural Crime Newsletter January 2020

The following is a Police Connect message.

Happy New Year and welcome to the January 2020 edition of the Norfolk Rural Communities Newsletter.

Rural Engagement

On 17 December 2019 rural crime officers from Norfolk, Suffolk and Lincolnshire Police attended a wildlife training workshop with the RSPCA at East Winch. The focus of the course was improving officers’ knowledge of wildlife crime as well as building contacts with our partner agencies and neighbouring forces.

The following day we held our South Norfolk Rural Crime Prevention Surgery at Easton College, which was attended by Norfolk’s Chief Constable Simon Bailey and the county’s Police and Crime Commissioner Lorne Green. I’d like to thank Easton and Oatley College for hosting us, and all those who joined us at the event.

Our next event will be on 8 January 2020 at Dairy Barns, Lound Farm, Hickling NR12 0BE, between 1pm and 3pm. Find the address here: http://what3words.com/jousting.quirky.coast. This is a great opportunity to meet our rural crime officers, ask questions and pass on any feedback.

Please follow our Twitter page: @RuralCrimeNfk

Rural Crime Strategy

The 2019 Rural Crime Strategy and annual report, which includes crime statistics, current initiatives and our policing model, can be read here:

https://www.norfolk.police.uk/sites/norfolk/files/ruralpolicingstrategy2019digital_0.pdf

Contacting the Police

We are always trying to improve the lines of communication between the constabulary and the public. Everybody is familiar with dialling 999 for emergencies and using the 101 service to report non-emergencies. You can also report crimes, tell us about road traffic collisions and make other enquiries online here: https://www.norfolk.police.uk/contact-us/report-it

The website can also help with providing contact details of other agencies, such as councils, dog wardens, environment agency etc.

We are currently introducing a Rural Crime WhatsApp group. At present the group consists of partner agencies, key landowners and administrators of other social media rural groups, and I am looking at increasing the size of this group. If you meet one or more of the above criteria, I would be interested to hear from you. I can be contacted via the following email: [email protected]

Useful link

What3words – https://what3words.com/

NFU’s reporting line – https://www.nfuonline.com/cross-sector/rural-affairs/rural-crime/rural-crime-must-read/stamp-out-rural-crime-call-the-dedicated-crimestoppers-hotline/

https://www.nfuonline.com/cross-sector/rural-affairs/rural-crime/

 

PC1531 James Wonnacott (Operation Randall)

Appeal following serious collision on A47

Police are appealing for witnesses following a serious collision on the A47 in Kings Lynn yesterday (Monday 23 December).

Officers were called at 10.50am to reports of a three-vehicle collision on the King’s Lynn-bound carriageway of the A47 near Tilney All Saints. A white Kia Picanto and a Blue Ford Transit collided. The third vehicle, a grey BMW was hit with debris.

The driver of the Kia, a man in his 70s was taken to the Queen Elizabeth Hospital with serious injuries and was later transferred to Addenbrookes Hospital where he remains.

The A47 was closed in both directions from the Shoreboat roundabout to the Pullover roundabout. Eau Brink Road, which leads on to the A47, was also closed whilst emergency services dealt with the incident. The road was reopened at approximately 3.30pm.

Anyone who may have witnessed the collision, has dashcam footage, or may have seen the manner of driving of the vehicles prior to the incident, should contact PC Luke Heffer at Swaffham Roads and Armed Policing Team on 101 quoting incident 131 of 23 December 2019.

Police Connect Messages

The following is a Police Connect message.
 

Two weeks ago Trading Standards put out an alert of rogue traders going door to door selling fish in the Weeting area (alert printed below). We have since received reports of them operating in East Rudham and Syderstone and our advice is not to deal with door to door sellers and to ring 101 if you are aware of any rogue trader activity.

Rogue Trader Alert: Door to door fish sellers – 29 November 2019

Residents need to watch out for cold callers selling fish door to door. This follows a report from the Weeting area where three men all wearing long white coats were seen cold calling at properties offering frozen fish. They were seen to return to a plain white Ford Transit van. In the past these types of sellers have been known to use high pressure sales tactics and there have been issues with the quality of the fish being offered, whether the type of fish is as claimed, and whether it has been appropriately stored for transportation. It is possible this seller may continue to move on to other locations within Norfolk. Do not deal with cold callers and never be pressurised into buying on the doorstep. If you are approached by this seller or are concerned about possible rogue trader activity in your area, please report it to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06 or to Norfolk Police on 101.